C.F. Crozier & Associates Inc.
C.F. Crozier & Associates (Crozier) is committed to working towards full compliance with the current standards of the Integrated Standards Regulation (IASR), under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), to ensure equal access and participation for people with disabilities. We are dedicated to continuing our efforts in providing quality services in an approach that respects the dignity and independence of persons with disabilities.
The Multi-Year Accessibility Plan outlines the policies, achievements, and actions that Crozier has taken and the work underway to improve opportunities for people with disabilities.
Statement of Commitment
At Crozier, we believe in inclusion and equal opportunity for all people. We believe in integration and commit to meeting the needs of persons with disabilities in a timely manner and will do so by removing and preventing barriers and meeting our accessibility requirements under Ontario’s accessibility laws. Crozier is committed to develop, implement, and maintain policies to regulate how we will achieve accessibility. To facilitate this commitment, Crozier has created a multi-year plan that will be reviewed every 5 years to ensure that we are compliant, that progress has been made, and to identify areas of improvement in addressing any barriers.
We train every person as soon as possible after being hired and provide additional training in respect of any changes to the IASR. We maintain records of the training including the dates in which the training was provided.
Accessibility for Ontarians with Disabilities Act (AODA)
The AODA Multi-Year Accessibility Plan outlines the policies, achievements, and actions that Crozier has taken to improve opportunities for persons with disabilities.
- General Requirements
- Accessibility Policies and Procedures
- Accessibility Training
- Information and Communication Standards
- Accessible Formats and Communication Supports
- Employment Standards
- Informing Employees of Supports
- Accessible Formats and Communication Supports
- Workplace Emergency Response Information
- Individual Accommodation Plans
- Return to Work
- Design of Public Spaces
- Customer Service
1. General Requirements
a) Accessibility Policies and Procedures
- Established and will maintain a policy that governs how the organization will meet the accessibility requirements in IASR and make it publicly available. (S.3 IASR)
- Created a multi-year plan outlining organization’s strategy to prevent and remove barriers and to meet requirements under IASR and posted the plan on our website. Crozier will continue to update the plan at least every 5 years. (S.4 IASR)
b) Accessibility Training
- Provides training on AODA and the Ontario Human Rights Code to all employees. (S. 7 IASR)
- Maintains records of training, including dates. (S.7 IASR)
2. Information and Communication Standards
- Established processes for receiving and responding to feedback that are accessible to persons with disabilities by accommodating requests for accessible formats and communication supports (S.11 IASR).
b) Accessible Formats and Communication Supports
- Upon request, will provide or arrange for information in accessible formats and/or communication supports for persons with disabilities, in a timely manner and at no extra cost, and in consultation with the person making the request. Notify the public about the availability of accessible formats and communication supports. (S. 12 IASR)
- Upon request, will provide emergency procedures, plans or public safety information in an accessible format and/or with communication support. (S. 13 IASR)
3. Employment Standards
- Notify employees and the applicants that accommodations are available upon request during the recruitment process. (S. 22 and 23 IASR)
- All successful applicants are notified about the organization’s policies for accommodating employees with disabilities. (s.24 IASR)
b) Informing Employees of Supports
- Inform about the organization’s policy for supporting employees with disabilities. (s.25 IASR)
- All employees will be given updated information whenever there is a change to existing policies on the provision of job accommodations. (s.25 IASR)
c) Accessible Formats and Communication Supports
- Will consult with employees who have disabilities to provide them with the accessible formats and communication supports they require to do their jobs effectively. (s.26 IASR)
- To ensure that existing and new processes for receiving and responding to feedback are accessible to persons with disabilities by providing or arranging for the provision of accessible formats and communication supports, upon request and in a timely manner.
d) Workplace Emergency Response Information
- Provides individualized workplace emergency response information to employees with disabilities where necessary, (s.27 IASR)
- Provides the workplace emergency response information to the person designated by the employer to aid the employee.
- Provides the information required as soon as practicable after becoming aware of the need for accommodation due to the employee’s disability.
e) Individual Accommodation Plans
- Shall develop written individual accommodation plans for employees with disabilities. Each plan will include information on accessible formats and communication supports required, individual emergency response requirements and any other accommodation needed. (s.28 IASR)
f) Return to Work
- Will outline the steps that will be taken to help employees return to work when they have been absent because of a disability or need some form of accommodation to return to work. (s.29 IASR)
4. Design of Public Spaces
- Any new or redeveloped reception or public waiting areas are to be made accessible in accordance with the Accessibility Standard for the Design of Public Spaces. (S.80.41 and S. 80.43 IASR)
5. Customer Service Standard
All persons with disabilities are permitted to use assistive devices, service animals and support persons (Sections 80.46-80.48 IASR).
- All employees, including persons with disabilities, will be provided with notice of temporary disruption in the event of a planned or unexpected disruption of services or facilities (Sections 80.46-80.48 IASR).
- Delivers training to ensure accessible programs, goods, services and workspaces (S. 80.49 IASR).
Contact Information and Feedback
For more information on this accessibility plan or to provide feedback, please contact Human Resources at:
1 First Street, Suite 200
Collingwood, ON L9Y 1A1